Store Policies
Customer Service
Customer Service can be reached at 1-251-344-4445.
Here at The Gift Spot, we are happy to help you in selecting a toy that is right for you!
Our Customer Service Representatives are highly trained and very knowledgeable about the products we carry. Please call us and we can help you select the products that are right for you.
Ordering
Simply add the items you wish to order to your shopping cart. When you are finished, click the checkout button and proceed to complete the order. Here you will be able to select your shipping options.
Store Pickup
Pickup is available Monday through Saturday from 10 am – 8pm, and Sunday from 12pm – 7pm.
Call ahead and request your items be pulled and held or call when you arrive to the store at (251) 344-4445 to let a representative know you have arrived. Please give the representative the make, model and color of your vehicle for easy location as well as the item that you are requesting for purchase.
We will verify your age at the vehicle.
Payment Methods
Credit Card
We accept Visa, MasterCard, American Express, Discover, Apple Pay as well as Google Pay.
Your credit card information is 100% secure. All information included with your order is encrypted for privacy. Credit card charges will show up on your statement as “The Gift Spot.”
Returns
We do not take returns. All sales are final.
Everything purchased from our brick-and-mortar store will require you to contact the manufacture for warranty information.
Given the nature of our products, we do not take returns. We do this for the safety and care of our customers, so please select your items carefully. For example, if you select the wrong size or color of an item, it cannot be exchanged for something different.
We want to make sure you have a properly working product, therefore all items will be tested prior to leaving the store